プライバシーポリシー

Privacy Policy

GANESHA (hereinafter referred to as "GANESHA") has established the following privacy policy regarding the handling of personal information of users in the services provided on this website. (hereinafter referred to as "GANESHA") has established the following privacy policy regarding the handling of personal information of users in the services provided on this website.


Definition of personal information

GANESHA defines "personal information" as any information that can be used to identify a specific individual, such as

Name, address, date of birth, gender, telephone number, e-mail address, etc.

Information that can be easily cross-checked with other information and through this cross-checking can be used to identify a specific individual.


2. use of personal information

The purpose of use of customers' personal information shall be as follows


To fulfill the contents of the customer's application

To provide information to customers by direct mail, e-mail, etc.

To respond to opinions and requests from customers

To contact customers for after-sales service, maintenance, or other purposes when such contact is necessary

When it becomes necessary for someone other than the Company to use the customer's personal information, and for the above purposes of use

In the event that it becomes necessary for someone other than the Company to use the information, the Company will provide or use the information only after obtaining the prior consent of the customer.

3. provision of personal information to third parties

Personal information provided by customers will not be provided to any third party, except in the following cases


When the customer has given consent

When an individual customer cannot be identified.

When it is necessary to cooperate with a national agency or local public body in the performance of its duties as required by law

When required by law.

4. management of customers' personal information

In addition to conducting training and education activities for our employees, we appoint a responsible person in each department that handles personal information to ensure the appropriate management of customers' personal information. We will maintain the security of our website to prevent unauthorized access, leakage, loss, or damage of customers' personal data.


5. inquiries regarding personal information

If a customer wishes to make a request for disclosure, correction, addition, suspension of use, or deletion of his/her personal data held by the Company, he/she should make such a request directly to the Company.

If we are able to confirm that the request is made by the customer himself/herself, we will disclose, correct, add to, stop using, or delete the customer's personal data.

We will contact the customer who made the request regarding the implementation or non-implementation of the above-mentioned disclosure, etc. If the disclosure, etc. is not implemented, we will notify the customer of the reason. In the case of non-implementation, we will endeavor to explain the reason for the non-implementation.


6. Cookie Policy

We may send a text file called a "cookie" to your computer's memory device on our website for storage and use. The use of "cookies" has the specific benefit of displaying content that may be of interest to you, for example. You can refuse to receive "cookies" at your discretion by setting your browser to warn you before receiving them, but you may not be able to use the Service.


7. Disclaimer

GANESHA is not responsible for the protection and handling of customers' personal information on other websites linked to the GANESHA website.


GANESHA

Office Hours】10:00〜18:00 (weekdays only)

E-mail address] info@ganeshacustom.com