privacy policy

GANESHA (hereinafter referred to as "the Company") has established the following privacy policy regarding the handling of personal information of users in the services provided on this website.

Definition of personal information
GANESHA defines 'personal information' as any information that can identify a specific individual, such as
Name, address, date of birth, gender, telephone number, e-mail address, etc.
Information that can be easily collated with other information and through this collation can be used to identify a specific individual.

2.Use of personal information
The purpose of use of the customer's personal data shall be as follows

To fulfil the content of the customer's application.
To provide information to customers by direct mail, e-mail, etc.
To respond to opinions and requests received from customers.
When it becomes necessary to contact the customer for after-sales service, maintenance or other purposes.
When it becomes necessary for someone other than the Company to use the customer's personal information, and for the above-mentioned purposes.
If the need arises to use the information for a purpose other than our company, we will provide or use the information after obtaining the prior consent of the customer.
3. provision of personal information to third parties
Personal information provided by customers will not be provided to any third party, except in the following cases

Where the customer has given their consent.
Where the individual customer cannot be identified.
When it is necessary to cooperate with national or local authorities in the performance of their legally prescribed duties
When required by law.
4. management of customers' personal data
In addition to conducting training and awareness-raising activities for employees, the Company shall appoint a responsible person in each department that handles personal data and shall endeavour to manage customers' personal data in an appropriate manner. The Company endeavours to maintain the security of its website in order to prevent unauthorised access to, leakage of, loss of or damage to customers' personal data.

5.Inquiries about personal data
If a customer wishes to request the disclosure, correction, addition, suspension of use or deletion of his or her personal data held by the Company, he or she should make such a request directly to the Company.
If we are able to confirm that the request is made by the customer himself/herself, we will disclose, correct, add to, stop using or erase the customer's personal data.
The customer who made the request will be informed about the implementation or non-implementation of the above-mentioned disclosure. In the event of non-implementation, every effort will be made to explain the reasons for the non-implementation.

6.Cookie policy
We may send a text file called a "cookie" to the storage device of your computer on our website, which is then stored and used. The use of "cookies" has the specific advantage that we can, for example, display content in areas that may be of interest to you. You can refuse to receive "cookies" at your discretion by setting your browser to warn you before you receive them, but you may not be able to use the Service.

7.7 Disclaimer
The Company is not responsible for the protection and handling of customers' personal information on other websites linked to the Company's website.

Office hours] 10:00-18:00 (weekdays only)
E-mail address]